Agentic AI built for energy operations
Outages, dispatch, settlements, and regulatory filings move on margins measured in minutes and megawatts. We deploy autonomous agents into the operational and back-office layers — never the control loop — with the lineage and approvals the grid demands.
- Outage & storm-response triage
- ISO/RTO settlements & market ops
- NERC CIP / FERC-aware reporting
- Field work-order orchestration
Reliability and regulation leave no slack
Energy operations run under a stack of obligations most industries never see.
A bulk-power operator answers to NERC reliability standards, CIP critical-infrastructure controls, FERC market rules, and a state PUC — simultaneously. A missed OE-417 emergency filing, a settlements discrepancy at the ISO, or a CIP evidence gap isn't a paperwork problem; it's a penalty exposure measured in seven figures and a regulator relationship measured in years.
Meanwhile the work itself is relentless and bursty. Storm season triples outage volume overnight. Day-ahead and real-time markets clear on the clock. Field crews, meters, GIS, the OMS, the EMS, and a dozen back-office systems all hold pieces of the same truth, and reconciling them is still largely manual.
That combination — high stakes, hard deadlines, fragmented data — is exactly where supervised agents earn their keep. The constraint is that they must stay out of the real-time control loop and prove every number they touch.
Where agents go to work
Concrete deployments across operations, markets, and compliance — each scoped to the planning and back-office layers, well clear of OT.
Outage & storm response
Correlate OMS events, AMI last-gasp signals, and crew status to triage restoration, draft customer ETRs, and prep regulatory outage reports.
Settlements & market ops
Reconcile ISO/RTO settlement statements against your meter data and bids, flag exceptions, and surface disputes before the protest window closes.
Regulatory reporting
Assemble OE-417, FERC EQR, and CIP evidence packages with every figure traced to its source and queued for a human sign-off.
Field work orders
Generate, route, and close work orders across the WMS, GIS, and asset registry — closing the loop between dispatch and the as-built record.
Asset & maintenance intelligence
Mine historian trends, inspection notes, and OEM bulletins to prioritize maintenance and pre-empt equipment-driven outages.
Customer & billing ops
Resolve high-bill inquiries, rate-change questions, and program enrollments against the CIS — with escalation paths for disputes.
From one workflow to a governed fleet
A measured path that respects your CIP perimeter at every step.
Scope
We pick a high-leverage workflow off the control loop — say settlements reconciliation — and map its systems and obligations.
Architect
We design the action layer, read-only OT boundaries, approval gates, and the lineage every regulated figure must carry.
Deploy
We integrate with your OMS, CIS, EMS historian, and ISO feeds inside your VPC, and ship to production behind human checkpoints.
Expand
As trust compounds, we add use-cases — outage reporting, work orders, market ops — into one supervised fleet.
Agents that respect the OT boundary
The fastest way to lose a control room's trust is to suggest an agent might write to SCADA. We never do. Agents live in the IT and planning layers, read operational data through historians and one-way diodes, and act only on systems where a wrong move is recoverable and reviewable.
Every high-stakes action — a regulatory filing, a settlement dispute, a customer credit — passes through an approval gate with full decision lineage. When NERC or your PUC asks how a number was derived, the answer is one query away, not a week of forensic spreadsheet archaeology.
- Read-only across the OT / SCADA boundary
- Approval gates on filings, disputes & credits
- Lineage from every figure to its system of record
- Deployed in your VPC, isolated from the control network
Manual ops vs. a supervised agent
What changes when the reconciliation and reporting grind becomes an agent's job.
| Manual back office | An Automatic.co agent | |
|---|---|---|
| Storm reporting | Analysts scramble against the OE-417 clock | Draft assembled from OMS + AMI within minutes |
| Settlements | Spot-checked spreadsheets, late disputes | Full reconciliation, exceptions flagged pre-deadline |
| CIP evidence | Annual fire drill before the audit | Continuously assembled, always audit-ready |
| Traceability | Tribal knowledge in someone's workbook | Every figure linked to its source of record |
| OT safety | n/a | Read-only; never in the control loop |
Frequently asked questions
Can agents touch SCADA, EMS, or control-room systems?
Not directly. We keep agents out of the real-time control loop. They operate in the planning, market, and back-office layers — work management, settlements, reporting, customer ops — and read from historians and OT data diodes rather than writing to operational technology.
How do you handle NERC CIP and FERC reporting obligations?
Agents draft and reconcile the filings — EQR submissions, OE-417 emergency reports, CIP evidence packages — and every figure carries lineage back to its meter, log, or system of record. A compliance owner approves before anything leaves the building.
Does this work for both regulated utilities and competitive market participants?
Yes. We deploy for vertically integrated utilities, IOUs, co-ops, and munis, as well as IPPs, traders, and retail energy providers. The agents differ — settlements and ISO/RTO market ops vs. rate-case and PUC reporting — but the governance pattern is the same.
Where does the data live?
In your environment. Given CIP and critical-infrastructure exposure, most energy clients run agents in their own VPC or on-prem, isolated from the OT network. We design to your security perimeter from the first call.
Related industry & capability pages
Bring your hardest reporting deadline.
One working session to map a high-leverage energy workflow — and the governed path to running it autonomously, off the control loop.