Agentic AI built for energy operations
Outages, dispatch, settlements, and regulatory filings move on margins measured in minutes and megawatts. We deploy autonomous agents into the operational and back-office layers — never the control loop — with the lineage and approvals the grid demands.
- Outage & storm-response triage
- ISO/RTO settlements & market ops
- NERC CIP / FERC-aware reporting
- Field work-order orchestration
Reliability and regulation leave no slack
Energy operations run under a stack of obligations most industries never see.
A bulk-power operator answers to NERC reliability standards, CIP critical-infrastructure controls, FERC market rules, and a state PUC — simultaneously. A missed OE-417 emergency filing, a settlements discrepancy at the ISO, or a CIP evidence gap isn't a paperwork problem; it's a penalty exposure measured in seven figures and a regulator relationship measured in years.
Meanwhile the work itself is relentless and bursty. Storm season triples outage volume overnight. Day-ahead and real-time markets clear on the clock. Field crews, meters, GIS, the OMS, the EMS, and a dozen back-office systems all hold pieces of the same truth, and reconciling them is still largely manual.
That combination — high stakes, hard deadlines, fragmented data — is exactly where supervised agents earn their keep. The constraint is that they must stay out of the real-time control loop and prove every number they touch.
Where agents go to work
Concrete deployments across operations, markets, and compliance — each scoped to the planning and back-office layers, well clear of OT.
Outage & storm response
Correlate OMS events, AMI last-gasp signals, and crew status to triage restoration, draft customer ETRs, and prep regulatory outage reports.
Settlements & market ops
Reconcile ISO/RTO settlement statements against your meter data and bids, flag exceptions, and surface disputes before the protest window closes.
Regulatory reporting
Assemble OE-417, FERC EQR, and CIP evidence packages with every figure traced to its source and queued for a human sign-off.
Field work orders
Generate, route, and close work orders across the WMS, GIS, and asset registry — closing the loop between dispatch and the as-built record.
Asset & maintenance intelligence
Mine historian trends, inspection notes, and OEM bulletins to prioritize maintenance and pre-empt equipment-driven outages.
Customer & billing ops
Resolve high-bill inquiries, rate-change questions, and program enrollments against the CIS — with escalation paths for disputes.
From one workflow to a governed fleet
A measured path that respects your CIP perimeter at every step.
- Step 01
Scope
We pick a high-leverage workflow off the control loop — say settlements reconciliation — and map its systems and obligations.
- Step 02
Architect
We design the action layer, read-only OT boundaries, approval gates, and the lineage every regulated figure must carry.
- Step 03
Deploy
We integrate with your OMS, CIS, EMS historian, and ISO feeds inside your VPC, and ship to production behind human checkpoints.
- Step 04
Expand
As trust compounds, we add use-cases — outage reporting, work orders, market ops — into one supervised fleet.
Agents that respect the OT boundary
The fastest way to lose a control room's trust is to suggest an agent might write to SCADA. We never do. Agents live in the IT and planning layers, read operational data through historians and one-way diodes, and act only on systems where a wrong move is recoverable and reviewable.
Every high-stakes action — a regulatory filing, a settlement dispute, a customer credit — passes through an approval gate with full decision lineage. When NERC or your PUC asks how a number was derived, the answer is one query away, not a week of forensic spreadsheet archaeology.
- Read-only across the OT / SCADA boundary
- Approval gates on filings, disputes & credits
- Lineage from every figure to its system of record
- Deployed in your VPC, isolated from the control network
Manual ops vs. a supervised agent
What changes when the reconciliation and reporting grind becomes an agent's job.
| Criterion | Manual back office | An Automatic.co agent |
|---|---|---|
| Storm reporting | Analysts scramble against the OE-417 clock | Draft assembled from OMS + AMI within minutes |
| Settlements | Spot-checked spreadsheets, late disputes | Full reconciliation, exceptions flagged pre-deadline |
| CIP evidence | Annual fire drill before the audit | Continuously assembled, always audit-ready |
| Traceability | Tribal knowledge in someone's workbook | Every figure linked to its source of record |
| OT safety | n/a | Read-only; never in the control loop |
Frequently asked questions
Can agents touch SCADA, EMS, or control-room systems?
Not directly. We keep agents out of the real-time control loop. They operate in the planning, market, and back-office layers — work management, settlements, reporting, customer ops — and read from historians and OT data diodes rather than writing to operational technology.
How do you handle NERC CIP and FERC reporting obligations?
Agents draft and reconcile the filings — EQR submissions, OE-417 emergency reports, CIP evidence packages — and every figure carries lineage back to its meter, log, or system of record. A compliance owner approves before anything leaves the building.
Does this work for both regulated utilities and competitive market participants?
Yes. We deploy for vertically integrated utilities, IOUs, co-ops, and munis, as well as IPPs, traders, and retail energy providers. The agents differ — settlements and ISO/RTO market ops vs. rate-case and PUC reporting — but the governance pattern is the same.
Where does the data live?
In your environment. Given CIP and critical-infrastructure exposure, most energy clients run agents in their own VPC or on-prem, isolated from the OT network. We design to your security perimeter from the first call.
Related industry & capability pages
Bring your hardest reporting deadline.
One working session to map a high-leverage energy workflow — and the governed path to running it autonomously, off the control loop.